Terms & Conditions
By submitting a booking form with payment information, you acknowledge that you are enrolling in an active walking tour and accept the Terms and Conditions as stated below. If you choose the self guided option, you acknowledge that you understand what self-guided travel involves and agree that you are capable of handling navigation and being responsible for your own use of time during the tour and comfortable with the independent aspect of traveling without a guide.
Booking: A booking is not accepted until we acknowledge receipt of your completed booking form with and full payment, and once Negev Trek has issued a confirmation. Your place on the tour cannot be guaranteed until you acknowledge receipt of the booking confirmation.
Prices: Prices are listed on our website in shekels. Negev Trek reserves the right to alter the price before your tour booking is confirmed by you.
Prices can and will vary between different marketing channels and affiliated companies, and during different times. Negev Trek is not committed to price parity and will not refund the difference on a booking at a higher price than posted at any given time.
Cancellations: Tour cancellations must be made in writing and go into effect only on the day we receive the cancellation. The following cancellation terms apply:
· 14-28 days prior to tour start date – 50% of total tour cost
· 1-13 days prior to tour start date – 100% of total tour cost
Any refunds will be made by Paypal.
Itinerary Changes: If you choose to alter your tour itinerary after the payment has been received and accepted by Negev Trek we will do our best to accommodate your wishes, however, an administration fee of 100 shekels per person will be charged.
Insurance: By booking a tour with Negev Trek, you acknowledge that you have made your own arrangements for adequate insurance with a reputable insurer to cover personal injury, death, medical expenses, hospital expenses, cost of medicine, repatriation expenses, loss or damage of luggage and belongings, and any expenses associated with cancellation or delay. You are responsible for any loss or damage to personal belongings. In case of illness, all medical fees including hospitalization, ambulance, medication, doctors fees and repatriation costs are the sole responsibility of the client and Negev Trek shall not be liable for any such expenses or to refund tour costs or reschedule tour reservations.
Fitness: By booking a tour with Negev Trek, you affirm that you and all participants in your party are in good health, capable of navigating independently by map and guidebook (for self guided hikers), physically and mentally capable of engaging in the activity you are booking, and have no known medical issues that would prevent or complicate participation in the activity.
Force Majeure: We accept no liability and pay no compensation when a booking is affected by ‘force majeure’ or Act of God. “Force majeure’ is defined as any event that is beyond our control, which we could not foresee, prevent or avoid, including but not limited to war, threat of war, natural disaster (including flood, earthquake, storm, hurricane, tsunami, tornado), explosion, sabotage, invasion, terrorist activity, strike, labor dispute, government action, embargo, fire, technical problem with transportation and, without limiting the foregoing, any and all other events beyond our control.
Law: In the case of any dispute, conflict or legal proceeding, the law of Israel applies.
Information: The information on Negev Trek web site is correct to the best of our knowledge, belief and understanding. We accept no liability for any inaccuracy in the information produced. We reserve the right to alter information without notice.
Condition: Negev Trek cannot be held responsible for the conditions of the hiking trails, highways, roads, footpaths or any other routes included on the tour. These surfaces are maintained by third parties over which we have no control. At all times you participate in the tour at your own risk and we accept no liability for death, injury, or illness or associated expenses.
Groups: Groups and guaranteed departure tours may need a minimum number of participants to run as scheduled. If the tour is canceled because this number is not reached, you will be notified at least 4 weeks prior to the tour start date and have the option to either have your full deposit returned or apply the deposit to a different tour.
Trail Resources: Maps, guidebooks and route directions provided are for guidance only. We cannot accept responsibility for any inaccuracies of the materials you will receive which to the best of our knowledge, understanding and belief were correct at the time of printing.
Accommodations: Negev Trek does included accommodations. Our website and staff may assist you in selecting accommodations, but this is a curtesy only. Booking will be done directly by the participants and we accept no responsibility for the level, service or any other aspect of the accommodations.
Meals: Meal plans are selected before booking, and only begin on dinner of the second day (first day of hiking). Also, they do not include dinner on the last night. The cost of soft drinks, bottled water, alcoholic drinks, snacks, and extra food beyond the set menus are your responsibility.
Entrance Fees: National park entrance fees are not included in the price, and are not included in our recommended route for the trek. If you wish to visit The Mitzpe ramon visitor center, Ein Avdat national park or the Avdat Ruins (all located in close proximity to the recommended route) all entrance fees will be paid by you.
Emergency Phone Contact: Upon arrival, you will be presented with the phone number of a local English-speaking contact person available to you in case of emergency. This is additional to our guide which will be available for you around the clock during the hike. Reasons to call include: minor injury or illness (serious injuries must first be reported to emergency medical services- numbers provided), problems with services provided (such as luggage transfer, meals, logistical support etc.), or the need to schedule additional services such as further transfers or accommodations. Self guided hikers should not call the emergency contact for basic navigation problems– utilize the included maps, guidebook and common sense to find your way. This service is only available during daylight walking hours.
Our guide and support vehicle driver will be happy to assist with any matter that might arise at the campsite.
Transportation: Any additional transportation you desire that is not specifically included in the tour package is at your own expense (such as a jeep ride or bus to accommodations in case of fatigue).
Travel Documents: You are responsible for obtaining all necessary visas and travel permissions, and for obtaining a passport valid for at least six months beyond your arrival date.
Traveler responsibility: Your additional responsibilities as a traveler include, but are not limited to, adhering to local laws, respecting culture and customs, assessing your own abilities, respecting fellow travelers and tour participants and, in a guided trip, following the advice of tour leaders.
Privacy: All information provided in a booking will be kept confidential and will not be disclosed or sold to other companies for any purpose other than what is needed to secure travel arrangements with suppliers. Credit card information will be kept securely while needed and then destroyed or redacted, but we will retain mailing information and past travel information. Any photos that you share with us or that are taken of you by Negev Trek staff or volunteers become our property and may be used in our promotions without any compensation to you for their use unless you specifically indicate that no photos of or by you are to be used.